Refund policy
RETURN & REFUND POLICY
Last updated: September 28, 2026
Thank you for shopping with Da Boss FurRoller™. We want you to be happy with your purchase.
RETURNS
We accept return requests within 30 days of delivery.
To be eligible for a return, the item must be unused or in its original condition and packaging when applicable.
Because pet-hair removal products may come into contact with pet hair, dirt, or other materials, we may not be able to accept returns for products that have been heavily used, damaged, or altered.
To request a return, please contact us at [YOUR CUSTOMER SERVICE EMAIL] with your order number and a description of the reason for the return. Photos may be requested to help us review the request.
APPROVED RETURNS
If your return is approved, we will provide instructions for returning the product.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we made an error with the order.
Please do not send an item back before receiving return instructions from us.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, please contact us within 7 days of delivery.
Include your order number and clear photos or video showing the issue. We will review the request and, when appropriate, provide a replacement or refund.
REFUNDS
Once an approved return is received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be issued to the original payment method.
Please allow your payment provider additional processing time before the refund appears in your account.
NON-RETURNABLE ITEMS
Certain items may not be eligible for return, including products that have been significantly used, damaged after delivery, or returned without prior approval.
ORDER CANCELLATIONS
If you need to cancel an order, contact us as soon as possible.
Because orders may be processed quickly for fulfillment, we cannot guarantee that a cancellation request can be completed after an order has entered processing or shipment.
If the order has already shipped, the customer may need to follow the applicable return process.
CONTACT US
For questions regarding returns, refunds, or damaged items, please contact:
Da Boss FurRoller™
Email: [Doitallgoss7@gmail.com]